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Frequently Asked Questions
Assembly Questions
What do I use if I get some of the Powr-Wrap fiberglass on my hands?
We suggest soaking your hands in soapy water to remove most of the residue. Unfortunately, there is no chemical that will help the process along. We suggest allowing the natural oils from your hands to loosen the fiberglass.
Can I reuse the toilet seal if I've already applied it to the toilet?
Can the FTS be used with a wall mounted toilet?
Only the FTS-4 can be used in a wall mounted toilet.
Do you need special tools to assemble the wax-free toilet seal?
No special tools required. Simply remove the old toilet, if present. Then place the new one on the same way.
General Questions
Fernco products are manufactured articles, which do not result in exposure
to hazardous chemicals under normal use. Fernco, therefore, is exempt
from the requirements for preparing Material Safety Data Sheets and sending
M.S.D.S.'s and labels to downstream purchasers of our products.
**with the exception of Pow-R products - SDS sheet are on line
Where is the PipePatch Page?
What is the pressure rating?
What is the temperature rating?
Our couplings are rated up to 140 degrees, but sporadically.
Can I call someone if I need help?
Please look in our customer service section for a list of customer service representatives you may contact for further help.
Misc. Questions (8)
- What if I see the Fernco website wrapping on my computer?
- I am interested in seeking employment with Fernco - where do I look?
- I am interested in getting product literature and images for our upcoming promotion - where can I get this?
- I am a home Owner and want to buy products directly from Fernco - how do I do that?
- Can I break box quantity?
- What is the standard lead time?
- Does Fernco have any minimums?
- What if I have a question that you don't have an answer to?
Misc. Questions
I am interested in seeking employment with Fernco - where do I look?
Click "Human Resources" -> Click on the link under "Employment Application"
I am interested in getting product literature and images for our upcoming promotion - where can I get this?
I am a home Owner and want to buy products directly from Fernco - how do I
do that?
Can I break box quantity?
Other than the few items such as the Power Wrap family, Toilet Seals, and Storm Drain, you can break box quantity.
What is the standard lead time?
Standard lead time is 2-3 days if it ships UPS ground.
Does Fernco have any minimums?
Fernco has a few items that have to be ordered in box quantities, such as the Power Wrap family, Toilet Seals, and Storm Drain, but other than those few items we have no minimums.
What if I have a question that you don't have an answer to?
Then we will direct you to more qualified personnel who will hopefully be able to help out more.