Fernco Launches New Website - Designed for the Pro

The redesigned site brings our products, technical resources and support together in one place, built for the way our customers work today. Contractors, distributors, homeowners and our reps can find answers faster and take the next step, whether that’s choosing a part, finding where to buy it or reaching the right person at Fernco.

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01Built for the mobile experience

A phone is often the first tool you reach for when a question comes up in the field. The new Fernco.com was designed for it first. Products, Where to Buy and a call to our team are a tap away, the text is easy to read on the job, and every product page opens with what that product solves.

Prefer to plan from your desk? The same specifications, drawings and documents are there on the big screen.

02Any part number, found in seconds

Type a part number like 1056-44 and suggestions appear as you type, with that exact part at the top. Searching by product name works too.

More than 900 parts now have their own page with sizes, compatible pipe, materials, standards, the dimensional drawing and documents in one place. For our reps and distributors, that’s one link to send a customer with everything about the part.

03Tools that help you choose

Find the right coupling. Just select your pipe specs: the material and size of the pipe on each side. Our coupling finder then shows every Fernco coupling that fits both. You’ll find finders like it on product pages across the site, from Standard Couplings to Strong Back and ProFlex.

Other tools help with specific jobs: a leak cost calculator that shows what a leak costs a year in treated water, an expansion joint movement calculator, and the PipePatch job log and cure planner.

04Technical resources within reach

Need an installation instruction, a dimensional drawing, a sell sheet or a catalog? Documents now show up on the product pages they belong to, the literature library is easier to browse, and you can search dimensional drawings by part number.

05Where to buy the exact part

Once you’ve found the right part, its page shows where to buy that exact part: nearby stores on a map with hours, phone numbers and directions, plus online retailers side by side. See it on the 1056-44 part page. Where to Buy is also in the header on every page.

06More ways to reach the right team

Product questions, distributor inquiries, AIS/BABA letter requests and customer service each have their own form, so your request goes straight to the people who can help. Customer service replies within one business day, and our rep locator connects you with your local Fernco rep.

07Get to know the people behind the products

The new site is also an invitation to get to know Fernco. Since our founding in 1964, we’ve grown by listening to customers and developing solutions for the challenges they face.

Behind that work is a team of people who bring their knowledge, care and commitment to Fernco every day. Explore our history and the people and programs that make our company what it is, including SPARK, our employment program for people on the autism spectrum.

08Come take a look

We built the new Fernco.com with one goal: making it easier to find, choose and buy the products you need, and to connect with the people ready to help. Take the tour, explore it at Fernco.com, and if something is hard to find, let us know. We’ll keep making it better.