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Frequently Asked Questions

Installation and Use

How do I install a Fernco flexible coupling?
What torque should I use when tightening the clamps?
The coupling won't slide onto the pipe. What can I do?
Can I use a Fernco coupling underground or buried?
Do I need to support the pipe on either side of the coupling?
Do you need special tools to assemble the wax-free toilet seal?
Can I reuse the wax-free toilet seal once it's been installed?

Product Selection and Compatibility

Can I connect cast iron to PVC (or ABS, copper, clay, etc.) with a Fernco coupling?
What's the difference between a standard coupling and a shielded coupling?
Can I use a flexible coupling on a pressurized water line?

Specifications and Ratings

What is the temperature rating of Fernco couplings?
What is the pressure rating of Fernco couplings?
What materials are Fernco couplings made of?
How long do Fernco couplings last?
Are Fernco couplings chemical-resistant?

Codes, Standards and Compliance

Which Fernco products are AIS and BABA compliant?
What are AIS and BABA?
How do I request an AIS / BABA compliance letter?
Are Fernco products code-approved?
Are Fernco products made in the USA?
Where can I find SDS (Safety Data Sheets) for Fernco products?

Ordering and Availability

Can I break box quantity?
What is the standard lead time?
Does Fernco have order minimums?
Where can I buy Fernco products?
Does Fernco sell directly to homeowners or contractors?
Where can I get product literature, spec sheets, or images?

Flap Valves

What is a flap valve, and what else is it called?
Is a flap valve (flap gate) the same as a backwater valve?
How does a flap valve prevent flooding and backflow?
What sizes do Fernco flap valves come in?
What are Fernco flap valves made of, and how do they compare to cast iron flap gates?
Where are flap valves used?
What mounting options are available for Fernco flap valves?
Do flap valves require maintenance?
How do I specify, size, or get a submittal for a Fernco flap valve?
Are Fernco flap valves available in the United States?

Company and Support

How do I contact Fernco customer service?
How do I find a Fernco sales rep in my area?
Does Fernco still sell PipePatch?
How do I apply for a job at Fernco?
How do I become a Fernco distributor or sales rep?

Still have a question?