Contact Fernco

How can we help?

Pick what you need and it goes straight to the right team.

Order or PO Status, ship dates, changes, invoices, returns

Customer service replies by email, usually within one business day.

Checking on several orders? List every PO number in one message.

Prefer to talk to someone? 1-810-503-9000

Questions about an order, a PO, shipping or an invoice? Send it here and customer service will reply, usually within one business day. Prefer to talk to someone? Call 1-810-503-9000, Monday to Friday, 8:00 am to 5:00 pm ET.

Your name

Company

Phone

Topic

Order status

Ship date or tracking

Change or cancel an order

Invoice or billing

Return or damaged shipment

Other

PO number(s)

If you have one. Separate multiple POs with commas.

Details

Photos of the damage

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10 MB limit.
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Product question Choosing, sizing, specs, pricing for a project

Help choosing the right coupling or fitting, sizing, specs and submittals, or pricing for a project. Our team will route it to sales or technical support.

Prefer to talk to someone? 1-810-503-9000

Tell us about the product and the job. It takes about two minutes.

Ask a product question

Drawings and spec sheets
By product line

Installation instructions
Guides and videos

Where to buy Find a distributor or your Fernco rep

Fernco sells through plumbing and waterworks distributors and retail stores. Your Fernco rep can point you to stock near you.

Prefer to talk to someone? 1-810-503-9000

Where to buy
Distributors and stores that carry Fernco

Find your rep
By state or province

Become a distributor
Carry Fernco products